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Patient Financial Information

Insurance and Other Payment Information
The Business Office is open 24 hours a day. However, questions that you may have about your bill or other insurance matters can best be answered between the hours of 7 a.m. and 4:30 p.m., Monday through Friday. Call the Business Office for questions at: (320) 373-1390. While you are a patient in the hospital, someone from the Business Office will contact you for the following information if it was not received at the time of your admission:
1. The name of your insurance company
2. The address of your insurance company
3. Your insurance numbers
4. A current card, if you are receiving medical assistance
If you do not have this information with you when you are admitted, please have a relative or friend supply this information as soon as possible.

Blue Cross, Medicare, Medical Assistance and HMO benefits are payable directly to the hospital. Other insurance companies allow you to assign benefits directly to the hospital. This is what we prefer. If you allow your insurance company to pay the hospital directly, we will be happy to take care of billing your insurance company. If benefits are not assigned, you will be expected to pay your bill and collect from the insurance company yourself. In either case, the Business Office will verify benefits with your insurance company. Should your policy carry a deductible, we will request that the deductible amount be paid upon discharge.

If you do not have insurance and if you cannot pay your hospital bill in full at the time of discharge, regular monthly payments can be arranged. These arrangements are to be made before your discharge.

If you are concerned about payment of your hospital bill, please notify the Business Office. Simply dial the Operator and ask that a Business Office representative visit you to discuss your concerns. If necessary, your nurse will be happy to help you contact the Business Office. If you are able to be up and about, feel free to stop at the Business Office at any time to discuss your concerns. MMH also has a charity care and uninsured program for area residents who are in need, helping them reduce the burden of medical expenses.

Daily Room Rates
Daily overnight charges cover bedside care; meals; medical record services; and all business office, housekeeping, laundry, maintenance and other services necessary to keep you as comfortable as possible. The charge begins the day of admission and continues for each day you are a patient. No room charge is included for the day of discharge.

Other Charges
Charges for services not included in daily room rates will be listed separately on your statement. Such services might include medications, special supplies, diagnostic imaging services, laboratory work, blood transfusions, physical therapy, inhalation therapy, oxygen, anesthesia, surgical team services, operating room use, etc. These charges do not include the fees of your physician, radiologist, pathologist or anesthetist. Their clinics or billing services will charge for these services separately.

Insurance Counseling
Medical expenses...Got questions? MMH offers Health Insurance Counseling Services in partnership with the MMH Foundation and the Minnesota River Area Agency on Aging.

When: Classes are held the last Tuesday of the month from 9-11 a.m.
Location: MMH Financial Consultation Office. Call (320) 693-3242 to schedule an appointment.

A Volunteer Certified Health Insuance Counselor will offer free health insurance counseling education, help answer questions about insurance, benefits, offer people assistance with Medicare Parts A, B and the new Part D (drug benefits), or MNCare applications, and referrals to other insurance sources.

Charity Care
The philosophy of Meeker Memorial Hospital is to provide health care services to all persons in need of such care, without regard to the ability to pay. In keeping with this philosophy, MMH has a charity care policy for patients with limited financial means. Our staff will work with patients to introduce our charity care program and help patients through the eligibility process.
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